Privacy policy

Tape It helps tailoring and fashion businesses keep their clients, measurements, orders and money in one place. This page explains, in plain words, what we keep, why, and what you can do about it.

Who we are

Tape It is run by Tape It Inc., Achimota Ahomka Drive, Accra, Ghana. You can reach us on WhatsApp at +233 20 127 5914.

What we keep

• Your account: your email address and a securely stored password.
• Your shop: shop name, currency, settings, garments and prices.
• What you enter about your clients: names, phone numbers, measurements, fit notes, orders, payments and any photos you add.
• Your team: names, phone numbers and pay records of workers you add.
• Technical records: basic logs and error reports so we can keep the app working.

Your clients' information

You decide what to record about your clients and workers, and you are responsible for having their permission to do so. We keep it only to run Tape It for you. We never sell it, and we never contact your clients ourselves.

Who can see it

Only your account can see your shop's information. A track-my-order link shows the progress of that one order — and any photos you mark as visible — to whoever has the link, so share it only with the client. Two Tape It team members can see shop names and activity totals (for example, how many orders a shop has recorded) to run and support the service; that view does not show your clients' names or phone numbers.

Where it is stored

Your information is stored with our hosting provider, Supabase, on servers in the European Union (Ireland), and protected with encryption in transit and access controls.

How long we keep it

For as long as your account is open. When you delete your account (Settings → Delete my account), your sign-in and all your shop's information are removed straight away. Copies in our backups are gone within 30 days, except where the law requires us to keep something longer.

Your choices

• See, correct or delete the information in your shop at any time in the app.
• Delete your account yourself in Settings, or ask us for a copy of your information on WhatsApp at +233 20 127 5914.

We aim to handle personal data in line with Ghana's Data Protection Act, 2012 (Act 843).

Cookies and storage

We use your browser's storage to keep you signed in and to remember small preferences such as dark mode. We don't use advertising trackers.

Changes

If we change this policy in a way that matters, we'll tell you in the app before it takes effect.